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Welcome to the Palmetto GBA Railroad Medicare PTAN LookUp and Request tool.
This tool allows you to access your existing Provider Transaction Access Number (PTAN) or to request a new PTAN.
 
If you are new to Railroad Medicare, you can request a PTAN if you are already enrolled with your local Medicare Administrative Contractor (MAC) and have a claim to submit for a Railroad Medicare patient.


If you recently enrolled with your local MAC, please wait 14 business days from the date you receive your local MAC PTAN before using this tool.
 
To start the process, please select the answer that applies to you:


I am/ work for the:
 
This tool will not be able to retrieve an existing Railroad Medicare PTAN if:
  1. You are enrolled under your Social Security Number (SSN) instead of a Tax Identification Number (TIN)
  2. Your Railroad Medicare PTAN is linked to multiple NPIs
  3. Your Railroad Medicare PTAN is not active
  4. Your Railroad Medicare PTAN is linked to multiple MAC PTANs
This tool cannot create a new PTAN if:
  1. You are enrolled under your Social Security Number (SSN) instead of a Tax Identification Number (TIN)
  2. Your local Part B MAC PTAN is linked to multiple NPIs
In these cases, please call our Provider Contact Center at 888-355-9165 and select Option 3.